Account Management

Request Account Deletion

Verify your phone number and confirm to permanently delete your TiyaKCash account.

How it works

Account deletion is a 3-step verification process.

1. Send code — Enter your registered mobile number and request a verification code.

2. Verify — Enter the code sent to your phone to confirm your identity.

3. Confirm — Review the impact and confirm to permanently delete your account.

If you have an active loan or outstanding balance, contact official customer support before submitting a deletion request.

1 2 3

Verify Your Phone

Enter your registered mobile number to receive a verification code.

Registered Mobile Number

Enter Verification Code

Enter the 6-digit code sent to your phone.

Verification Code

Confirm Account Deletion

Your identity has been verified.

Account deletion is permanent. This will remove access to the TiyaKCash app and account-related services. Certain records may be retained where required by law, regulation, or contractual obligations.

Your account deletion request has been submitted. We will process it and contact you if further information is needed.

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